This is Ange Huang, User Researcher from China, based in London, working @Deloitte Digital, previously OVO, Dyson


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Employement

2021-present

Deloitte Digital

User Research Lead

Government Digital Service (GDS)


Research lead in a multidisciplinary agile team for Gov.uk One-Login programme, from discovery to launch, building a centralised and consistent identity verification experience for millions of UK residents.

Intellectual Property Office (IPO)
Led a team of 3 user researchers to redesign UK Patent Application System, improving efficiency for internal and external stakeholders, including examiners, solicitors and service owners.

2019-2021

OVO Energy

User Researcher, Electric Vehicles (EV)

Lead researcher in an agile team, developing new online and app services to help EV owners manage their energy consumption.

2016-2019

Dyson

User Researcher

Embedded researcher in multiple product teams, designing experiments and conducting testing on early concepts  

Education

2012-2016

University of Cambridge

Magdalene College

M.Eng. BA. Mechanical and Design Engineering

2024

MIT Professional Education

Applied Data Science

3-month intensive training in Data Science and Machine Learning
Hands-on projects analysing data and building predictive models to uncover insights

EXPERTISE & SKILLS

Qualitative & Quantitative Research, Data Analysis, GDS service standard, Research Leadership, Workshop facilitation, Inferential statistics